Online Techie Support is a leading provider of online subscription-based technical support services offered directly to consumers and small businesses across a wide range of computing and communications devices and software, OTS delivers on-demand support services to hundreds of thousands of subscribers globally. The company also provides thousands of single incident sessions every day and its services are available on a 24/7 basis 365 days a year. Our Support's largest customer base is the United States, followed by the U.K., Canada and Australia.
Online Techie Support offers its services primarily through long-term unlimited service subscription plans of 1 and 2 years allowing customers to choose a plan which works best for them. Customers can choose from various channels to contact Online Techie Support including web-based self-help support, real-time phone, chat and e-mail.As part of these subscriptions, Online Techie Support offers a comprehensive suite of service offerings including diagnosis and repair, installation and maintenance services and training for multiple devices, software applications and other products including PCs, digital cameras, MP3 players, printers etc. Online Techie Support's customer satisfaction scores are amongst the highest in the technical support industry.
Online Techie Support's wide range of service offerings which are brand-agnostic makes it a "one stop shop" for many customers' technology support needs. Customers can rely on Our Support to address many of their technical support needs and avoid the complexities of working with multiple support providers associated with each individual device or software application they purchase. This decreases the problem resolution time and enhances customer satisfaction.
Online Techie Support's proprietary technology platform. It documents every problem, solution and relevant hardware and software specs while capturing each customer's demographic information and create a behavioral profile. All this information is available is at the fingertips of Online Techie Support's tech experts, combining a powerful knowledge base with a comprehensive set of tools and technology expertise that can be accessed on demand to deliver quality tech support any time of the day and any time of the year.
Once you place an order on us we assign your case to an appropriate technical department, this process may take a maximum of 15 minutes. If it is taking more than 15 minutes please send a mail to firstname.lastname@example.org . Once assigned our technical support representative would contact you and get additional details on the computer problems being faced by you. We would request you to provide us with remote connection from our support center. Once the connection is established we are remotely able to work on your computer.